Terms and Conditions

Please read these Terms and Conditions carefully before using the website or services offered by Bahtly ("we," "our," or "us"). By accessing our website or using our mental health counseling services, you agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, you may not access our website or use our services.

1. Services Description

Bahtly provides mental health counseling services in Thailand, including but not limited to:

• Individual counseling
• Couples counseling
• Group therapy
• Workshops and programs
• Corporate wellness services

Our services are provided by licensed and qualified mental health professionals in accordance with applicable professional standards and regulations.

2. Use of Website

The content on our website is for general information purposes only. It is subject to change without notice. While we strive to keep the information up to date and accurate, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the website or the information contained on the website.

You may use our website for lawful purposes only and in accordance with these Terms and Conditions. You agree not to:

• Use our website in any way that violates any applicable law or regulation
• Use our website to transmit any material that is defamatory, offensive, or otherwise objectionable
• Use our website to impersonate or attempt to impersonate Bahtly, a Bahtly employee, or another user
• Engage in any activity that could damage, disable, or impair the functioning of our website
• Gain unauthorized access to, interfere with, or disrupt any part of our website or any server, computer, or database connected to our website
• Attack our website via a denial-of-service attack or a distributed denial-of-service attack

3. User Accounts

When you create an account on our website, you must provide accurate, complete, and current information. You are responsible for safeguarding the password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

We reserve the right to disable any user account at any time if, in our opinion, you have failed to comply with these Terms and Conditions or if we believe your account has been compromised.

4. Appointments and Scheduling

When scheduling appointments through our website or directly with our staff:

• You agree to provide accurate information about yourself and your availability
• You are responsible for attending scheduled appointments on time
• You must notify us at least 24 hours in advance if you need to cancel or reschedule an appointment
• Late cancellations (less than 24 hours notice) or no-shows may result in a cancellation fee as outlined in our cancellation policy

5. Payment Terms

By using our services, you agree to pay all fees associated with the services you receive. Payment terms include:

• Payment is due at the time of service unless otherwise arranged in advance
• We accept various payment methods as indicated on our website and at our facilities
• Prices for services are subject to change with reasonable notice
• You are responsible for any taxes or fees that may apply to your payments
• If your payment method fails or is declined, you remain responsible for any amounts not successfully charged

6. Insurance and Third-Party Payments

While we may accept payment from insurance providers or other third-party payers:

• You are ultimately responsible for all charges regardless of insurance coverage
• You are responsible for verifying your insurance coverage before receiving services
• You authorize us to release any information necessary to process insurance claims
• You assign to us all insurance benefits for services rendered, if applicable

7. Confidentiality and Privacy

We are committed to maintaining the confidentiality of your personal and health information. Our handling of your information is governed by our Privacy Policy, applicable laws, and professional ethical standards.

You acknowledge that there are certain legal and ethical limitations to confidentiality, including:

• Risk of harm to yourself or others
• Suspicion of abuse or neglect of children, elderly persons, or vulnerable adults
• Court orders or subpoenas requiring disclosure
• Other situations as required by law

8. Intellectual Property

The content on our website, including but not limited to text, graphics, images, videos, and software, is the property of Bahtly or our content suppliers and is protected by international copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website without our prior written consent, except for:

• Your computer temporarily storing copies of such materials in RAM incidental to your accessing and viewing those materials
• You storing files that are automatically cached by your Web browser for display enhancement purposes
• You printing or downloading one copy of a reasonable number of pages of the website for your own personal, non-commercial use and not for further reproduction, publication, or distribution

9. Limitation of Liability

To the fullest extent permitted by law, Bahtly, its officers, directors, employees, agents, and representatives shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of or inability to access or use our website or services
• Any conduct or content of any third party on our website
• Any unauthorized access, use, or alteration of your transmissions or content
• Any other matter relating to our website or services

10. Indemnification

You agree to defend, indemnify, and hold harmless Bahtly, its officers, directors, employees, agents, and representatives from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms and Conditions or your use of our website or services.

11. Termination

We may terminate or suspend your access to our website or services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms and Conditions.

All provisions of the Terms and Conditions which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

12. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Thailand. Any dispute arising out of or relating to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Thailand.

13. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. When we make changes, we will revise the "Last Updated" date at the top of this page. We encourage you to review these Terms and Conditions periodically to stay informed about any updates. Your continued use of our website or services after any changes indicates your acceptance of the modified Terms and Conditions.

14. Severability

If any provision of these Terms and Conditions is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent under law.

15. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Bahtly
03 Phlapphla Chai Road
Keng Radom Ying Tai, 94699
Thailand
Email: contact@bahtly.com
Phone: +68621866220