Privacy Policy

At Bahtly ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our mental health counseling services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

1. Information We Collect

Personal Information

We may collect personally identifiable information, such as:

• Name
• Email address
• Phone number
• Mailing address
• Date of birth
• Health information relevant to your counseling needs
• Payment information

Non-Personal Information

We may also collect non-personal information about you when you visit our website, including:

• IP address
• Browser type
• Operating system
• Pages viewed
• Time and date of your visit
• Referring website

2. How We Collect Information

We collect information from you when you:

• Register on our website
• Fill out a form
• Schedule an appointment
• Participate in counseling sessions
• Complete surveys
• Subscribe to newsletters
• Navigate our website (through cookies and similar technologies)

3. How We Use Your Information

We may use the information we collect from you for the following purposes:

• To provide and improve our counseling services
• To personalize your experience
• To process payments
• To communicate with you about appointments, services, and updates
• To send periodic emails regarding our services or other information that may be of interest to you
• To maintain and improve our website
• To analyze website usage
• To comply with legal obligations

4. Health Information Privacy

As a mental health service provider, we are committed to maintaining the confidentiality of your health information in accordance with applicable laws. Your health information is subject to special protections:

• We obtain your informed consent before collecting health information
• We limit access to your health information to professionals directly involved in your care
• We maintain appropriate technical and organizational measures to protect your health information
• We do not share your health information without your consent, except as required by law

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and collect certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. They are sent to your browser from a website and stored on your device.

We use the following types of cookies:

• Essential cookies: Necessary for the website to function properly
• Analytical cookies: Help us understand how visitors interact with our website
• Functional cookies: Allow us to remember your preferences and customize your experience
• Marketing cookies: Used to deliver advertisements more relevant to you and your interests

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings. If you turn off cookies, some features of our website may not function properly.

6. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except in the following circumstances:

• To trusted third parties who assist us in operating our website or providing services to you, so long as those parties agree to keep this information confidential
• To comply with legal requirements, such as responding to a subpoena or court order
• To protect our rights, property, or safety, or the rights, property, or safety of others
• With your consent

7. Third-Party Links

Our website may contain links to third-party websites. We have no control over the content, privacy policies, or practices of any third-party site. We are not responsible for the protection and privacy of any information you provide while visiting such sites. You should review the privacy policies of these websites before providing any personal information.

8. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will retain health records in accordance with professional standards and applicable laws.

9. Security of Your Information

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

10. Children's Privacy

Our website and services are not directed to individuals under the age of 18 without parental consent. We do not knowingly collect personal information from children under 18 without parental consent. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us. If we become aware that a child under 18 has provided us with personal information without parental consent, we will take steps to delete such information.

11. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to rectify inaccurate personal information
• The right to request the deletion of your personal information
• The right to restrict or object to the processing of your personal information
• The right to data portability
• The right to withdraw consent at any time, where processing is based on your consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Bahtly
03 Phlapphla Chai Road
Keng Radom Ying Tai, 94699
Thailand
Email: contact@bahtly.com
Phone: +68621866220